Shipping informationshipping information

# Shipping Information for Hi-Mountain Farm Orders

Shipping information for Hi-Mountain Farm explains how we ship our plants, when orders are usually dispatched, and how shipping costs are calculated. We want our wholesale customers to understand our shipping process and know what to expect when ordering native woodland wildflowers and dormant bareroot perennials.

## UPS Ground Shipping

Hi-Mountain Farm usually ships orders through UPS Ground on Mondays and Tuesdays. We schedule shipments early in the week whenever possible to help prevent plants from sitting in a UPS terminal over the weekend.

Avoiding unnecessary weekend delays is an important consideration when shipping plants. By generally dispatching UPS Ground orders on Mondays and Tuesdays, we aim to reduce the chance of packages remaining in transit facilities over the weekend.

If you are planning a wholesale plant order, please keep our usual shipping schedule in mind. If you have questions about your order or its expected shipping arrangements, contact us before ordering so we can discuss your needs.

## USPS Priority Mail for Smaller Packages

Smaller packages are usually shipped through the United States Postal Service (USPS) Priority Mail service. This option typically arrives sooner and costs less for smaller shipments.

The shipping method used for an order depends on the package and the applicable shipping arrangements. Our goal is to use a suitable shipping option while keeping costs reasonable for our customers.

If you have questions about which shipping service may apply to your order, please contact Hi-Mountain Farm for assistance.

## How Shipping Costs Are Calculated

Shipping costs are calculated automatically during checkout. The store uses the package's weight and the destination to determine the shipping charge displayed with your order.

These calculated shipping costs are usually close to the actual shipping charges. However, the final amount may sometimes differ from the estimate provided at checkout.

We want our customers to be charged fairly for shipping. If you are overcharged for shipping, I will refund the difference. This helps ensure that you are not left paying more than the actual shipping cost.

Please review the shipping amount shown during checkout before completing your purchase. If you have any questions about the calculated charge, you can contact us for clarification.

## Planning Your Plant Shipment

When placing an order with Hi-Mountain Farm, consider the size of your package, your destination, and our usual shipping schedule. UPS Ground shipments are generally sent on Mondays and Tuesdays, while smaller packages are usually sent through USPS Priority Mail.

Although these are our usual practices, shipping methods and arrival times may vary depending on the order and destination. Please contact us if you need clarification about shipping arrangements for a particular purchase.

## Contact Hi-Mountain Farm

If you need more information about shipping services, shipping charges, or an existing order, please get in touch with us.

**Email:** info@himountainnativeplants.com

**Phone:** 417-846-3739

If we cannot answer your call, please leave a voicemail. We will return your call by the next day.

**Mailing Address:**

Hi-Mountain Farm

3389 PR 2212

Washburn, MO 65772

## Questions About Shipping Information

We appreciate your business and want to make ordering plants as straightforward as possible. For shipping information specific to your order, please contact Hi-Mountain Farm directly. We will be happy to help clarify our usual shipping methods, explain how checkout calculates shipping costs, and address questions about potential shipping overcharges.

Thank you for choosing Hi-Mountain Farm for your plant orders.